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- Professor Sharon K Parker | Centre for Transformative Work Design
ARC Laureate Sharon Parker is the Director of the Centre for Transformative Work Design Our Director Meet Professor Sharon Parker ARC Laureate Fellow Sharon K. Parker (BSc Hons, UWA; PhD Sheffield, FASSA) is a John Curtin Distinguished Professor in Organisational Behaviour in the Faculty of Business and Law, Curtin University. Sharon is a world-leading researcher on the topic of work design, as well as other topics such as proactivity, mental health and job performance. She is a Fellow of the Academy of Management, Australian Academy of Social Sciences and the Society for Industrial and Organisational Psychology. World-leading expert on work design She is the founder of the SMART Work Design model and co-founder of the Thrive at Work Initiative, and Director of the Centre for Transformative Work Design, which she established. Numerous accolades to her research She is a recipient of several recognitions and awards including the Kathleen Fitzpatrick Australian Laureate Fellowship, the Academy of Management OB Division Mentoring Award, and a joint winner of the Scientist of the Year award at the 2024 Western Australian Premier's Science Awards. Bridging the gap between research and practice Throughout her career, Sharon has attracted competitive research funding worth over $70 million and collaborated with a diverse range of public and private organisations. Committed to bridging the gap between research and practice, she has contributed to work design policy both in Australia and internationally. Awards and achievements Recognised as one of the world’s most influential scientists With 280 academic publications and 51,653 citations, she ranks in the top 0.15% of global scholars in her field. The 2020 World's Top 2% Scientists list Professor Sharon Parker has been included in the list of 'World's Top 2% Scientists' by Stanford University for four consecutive years (2021-2024) Watch how Professor Sharon Parker is designing SMARTer work
- Podcasts and Interviews | Work Design Research
Podcasts and Interviews REFINE SEARCH Filter by topic Select Filter by Staff appearance Select Work, Promotions Prof Sharon Parker Failing up: why are mediocre workers around me getting promotions? It’s frustrating if you're working hard for a promotion at work just to see a colleague you feel is less deserving advance ahead of you. ABC Radio National - Life Matters Listen now 19 Dec 2024 Mining, Mental health Prof Sharon Parker Mining Culture | Prof Sharon Parker & Dr Patricia Todd Western Australia's mining sector is the lifeblood of the state, but it's not without scrutiny. The Future Of Listen now 1 May 2023 SMART model, Work design Prof Sharon Parker SMART Work Design Pt 2 The second of our two-part SMART work design episode sees us explore how we as individuals can ensure that our work settings enable us to thrive. Coffee with Fleur Listen now 10 Dec 2022 SMART model, Work design Prof Sharon Parker SMART work: implementing better work design In this episode with guest Sharon Parker, we cover topics such as the SMART model, Hierarchy and compliance. HSTalks Listen now 4 Sept 2022 Work design, Hybrid work Prof Sharon Parker Work Design in the hard reality of remote work with Professor Sharon Parker In this episode, Sharon discussed: How to design work to maximize efficiency? How to use work design to shape the reality of our employees in remote and hybrid environments? Science of Business by Valueships Listen now 20 Mar 2022 Work design, Hybrid work Prof Sharon Parker Redesigning Work Life with Dr Sharon Parker Sharon Parker is the Director of the Center for Transformative Work Design at Curtin University, and creator of the SMART work design model that can help companies. Leadium Talks Listen now 1 Jun 2021 SMART model, Work design Prof Sharon Parker Smart work design: now and into the future Professor Sharon K Parker talks about smart work design in the workplace. Work Safe QLD Listen now 31 May 2021 SMART model, Work design Prof Sharon Parker How to use SMART Work Design to help your team thrive in the Future of Work we discuss: The ‘future of work’ - how digitisation and automation are impacting on jobs and skills of the future; The responsibility managers have. Lean Mean Marketing Teams Listen now 15 Feb 2021 1 2 3 1 ... 1 2 3 ... 3 Want more podcasts? Check out our podcast page at the Future of Work Institute Listen to our researchers as they dive into a range of topics, including mental health in the workplace, hybrid work models, AI technologies, recruitment, and much more! See more
- Stream 2 | Work Design Research
Work Design for Performance, Learning, & Beyond About stream 2 In this stream, we focus on how work design can shape job performance (e.g., creativity, productivity), learning-related outcomes (e.g., cognition, active development), and other outcomes including moral development and identity change. QUICK LINKS Stream 1 Stream 3 Stream 4 Stream 5 Ongoing and Past Projects How work design can affect performance. In Knight & Parker (2019) , we summarize evidence from a systematic review showing how work redesign interventions such as job enrichment, on average, result in improved job performance. We provide an example in Hay, Klonek, & Parker (2020) ; a study that shows how the effective design of team work improved the diagnosis of rare diseases. Also in the health context, Fruhen et al. (2020) showed how teamwork can improve the communication and safety of surgical teams. In one PhD project, we show that there are curvilinear effects of job autonomy on job performance and other outcomes, suggesting that too much autonomy is not necessarily ideal. For more information, contact Dr Cheryl Yam, cheryl.yam@curtin.edu.au . Work design and effectiveness of virtual work. A focus of our research has been on how to enhance the effectiveness of virtual work and virtual teams (see Stream 4 for more detail). In reviewing the literature, we identified that work design factors (in particular task interdependence) are often critical for virtual teams to be effective (Handke et al., 2019 ). In an experimental study, we manipulated the extent to which virtual teams had shared resources and showed that this team-level work design manipulation significantly improved the team performance outcomes (Klonek & Parker, 2021 ). Furthermore, we developed novel technology (i.e., the communication analysis tool) that allows tracking team collaboration processes ‘in the wild’ so that organizations can better understand the key drivers of team performance (Klonek et al., 2020 ). For more information, contact Dr Florian Klonek, f.klonek@deakin.edu.au How work design can affect learning and cognition. We are investigating how work design affects learning and cognition. In a thorough review of the literature, Parker, Ward, & Fisher (2021) showed that work design can affect cognition in the short-term (e.g., good work design can accelerate learning) and in the long-term (e.g., good work design protects people from cognitive decline as they age). See “Practical Resources” below for a video to understand how smart work design helps to create smart workers and a summary article in Sloan Management Review. On the theme of cognition, in Ward, et al. (2021) we showed that the physical design of the work context can shape cognition and performance. Specifically, cognition is impaired when surgery is conducted in a very hot setting. WALC: Working Across Lives and Careers. WALC is a long-term longitudinal study in which we investigate the role of work design in preventing cognitive decline, fostering moral reasoning, and promoting identity change. We also assess how work is changing, such as the impact of digitalization on work design (e.g., who is thriving in the digital age? Who is missing out?). Once it's rolled out, all individuals are welcome to participate in WALC, and can join at any time. When participants complete surveys, they receive personalised feedback and have access to videos, tips, and guidance to support your career development. For more detail on the WALC project, please go to our dedicated website: walc.org.au Work design and moral engagement. In her PhD project, Dr Anu Jolly has investigated how people are more likely to engage in moral disengagement and make unethical decisions when they lack autonomy in their work. For more information, please email anu.jolly@curtin.edu.au . Practical resources Parker, S. K., & Fisher, G. G. (2022). How Well-Designed Work Makes Us Smarter. MIT Sloan Management Review, 63(3). https://sloanreview.mit.edu/article/how-well-designed-work-makes-us-smarter/ Animated video (Parker, Ward, & Fisher, 2021): Good work design can help older employees stay sharp Klonek, F., & Parker, S. K. (2021). Designing SMART teamwork: How work design can boost performance in virtual teams. Organizational Dynamics, 50(1). https://doi.org/10.1016/j.orgdyn.2021.100841 Research Publications Related to Work Design and Mental Health Parker, S. K., Ward, M. K., & Fisher, G. G. (2021). Can high-quality jobs help workers learn new tricks? A multidisciplinary review of work design for cognition. Academy of Management Annals, 15(2), 406-454. https://doi.org/10.5465/annals.2019.0057 Hay, G. J., Klonek, F. E., & Parker, S. K. (2020). Diagnosing rare diseases: A sociotechnical approach to the design of complex work systems. Applied Ergonomics, 86, 103095. https://doi.org/10.1016/j.apergo.2020.103095 Knight, C., & Parker, S. K. (2021). How work redesign interventions affect performance: An evidence-based model from a systematic review. Human Relations, 74(1), 69-104. https://doi.org/10.1177/001872671986560 Handke, L., Klonek, F. E., Parker, S. K., & Kauffeld, S. (2020). Interactive effects of team virtuality and work design on team functioning. Small Group Research, 51(1), 3-47. https://doi.org/10.1177/104649641986349 Klonek, F. E., Kanse, L., Wee, S., Runneboom, C., & Parker, S. K. (2022). Did the COVID-19 lock-down make us better at working in virtual teams?. Small Group Research, 53(2), 185-206. https://doi.org/10.1177/104649642110089 Klonek, F. E., Meinecke, A. L., Hay, G., & Parker, S. K. (2020). Capturing team dynamics in the wild: The communication analysis tool. Small Group Research, 51(3), 303-341. https://doi.org/10.1177/104649642090412 Parker, S. K. (2014). Beyond motivation: Job and work design for development, health, ambidexterity, and more. Annual Review of Psychology, 65, 661-691. https://doi.org/10.1108/LODJ-05-2012-0063 Parker, S. K., Morgeson, F., & Johns, G. (2017). One hundred years of work design research: Looking back and looking forward. Journal of Applied Psychology, 102(3), 403-420. https://doi.org/10.1037/apl0000106 Carpini, J. A., Parker, S. K., & Griffin, M. A. (2017). A look back and a leap forward: A review and synthesis of the individual work performance literature. Academy of Management Annals, 11(2), 825-885. https://doi.org/10.5465/annals.2015.0151 Parker, S. K., Ward, M. K., & Fisher, G. G. (2021). Can high-quality jobs help workers learn new tricks? A multidisciplinary review of work design for cognition. Academy of Management Annals, 15(2), 406-454. https://doi.org/10.5465/annals.2019.0057 Ward, M. K., Yam, C. M., Palejwala, Z., Wallman, K., Taggart, S. M., Wood, F. M., & Parker, S. K. (2021). An experimental simulation of heat effects on cognition and workload of surgical team members. Annals of Surgery, 274(5), e395-e402. https://doi.org/10.1097/SLA.0000000000004598 See our publications page Read More For further information on our research
- Mental Health of FIFO workers - Research Report Findings
Addressing Mental Health of FIFO Workers RESEARCH REPORT Impact of FIFO arrangements on the mental health and wellbeing of FIFO workers Fly-in, fly-out (FIFO) work practices are common in Western Australia (WA), with the industry providing employment for an estimated 60,000 people[1]. The information presented in this booklet shows a small selection of findings from extensive research conducted by researchers from Curtin University and the University of Western Australia[2]. Full report Executive summary Highlights QUICK LINKS Key findings Improve the climate Strategies Contact us RELATED RESEARCH Landmark Study Report Overview FIFO workers' mental health and wellbeing - How do FIFO workers experience FIFO work? Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Designing work to protect and enhance mental health More than 3000 FIFO workers and partners were surveyed or interviewed. The work was funded by the Mental Health Commission of Western Australia, and supported by a reference group. The research shows FIFO workers and their partners are an at-risk group for mental ill health. Importantly, the research identifies strategies to protect and enhance FIFO workers’ mental health. Focusing on mental health is not only good for workers and their families, but also for productivity and business outcomes. Why it matters What is mental health? Mental health is a state of wellbeing in which a person realises their potential, can cope with the normal stresses of life, can work productively, and is able to contribute to their community (WHO, 2013). Common mental health issues are depression, anxiety, burnout, or drug and alcohol use. FIFO Worker Mental Health Our results show that more FIFO workers suffer from mental health issues than average Australians (norm samples)[3], as well as people who have a similar demographic profile (the benchmark sample)[4]. In particular, FIFO workers showed: Key findings Worse Levels of Burnout FIFO workers reported higher levels of exhaustion, cynicism and inefficacy (measures of burnout) compared to the benchmark sample. Higher Levels of Psychological Distress (Depression and Anxiety) In comparison to the benchmark and norm sample, FIFO workers indicated the highest level of psychological distress. More Frequent Suicidal Thoughts Compared to the benchmark sample, FIFO workers scored significantly worse on sense of belonging; a measure used to indicate suicidal thoughts and higher levels of suicidal intent. How we can improve the current mental health climate Research shows that good work design and a positive workplace culture enhance the mental health and wellbeing of employees. This is also true for FIFO work. Our research identified various aspects of FIFO work that contribute to mental health and well-being: Accommodation on Site Having a permanent room on-site is linked with better mental health compared to other accommodation arrangements. Workplace Culture Experiencing a culture on site and at camp that upholds mental health as a key value is beneficial for FIFO worker mental health. Similarly, reducing perceptions of stigma and barriers to care can protect FIFO workers. Lower stigma enables workers to openly discuss their issues and to seek support when needed Social Activities Loneliness on site affects FIFO workers’ mental health. From an array of amenities and activities (such as gyms), we found recreational activities with a clear social element such as barbecues and social sports were linked to better mental health in FIFO workers Support from Supervisors & Team Members FIFO workers benefit from supervisors and team mates that offer are supportive and understanding. Being knowledgeable and being practiced in offering the kind of emotional support that FIFO workers need can be key. Work Design When designing FIFO jobs, job security and adequate workloads are key to protecting worker mental health. Giving employees’ autonomy (or agency) as to how they carry out their work (e.g. task scheduling, choosing work methods) protects their mental health and helps them to thrive in their work. Rosters Mental health of FIFO workers varies for different rosters. FIFO workers on even-time and shorter rosters (i.e. 2 weeks on/2weeks off, 8 days on/6 days off, 5 days on/2 days off) have the best mental health. Rosters should provide sufficient time to recover during R&R. High compression rosters and travelling long distances can encroach on recovery time of FIFO workers and increase their stress and fatigue levels. Working dayshifts only was best for FIFO worker mental health. Alcohol and Other Drug Use FIFO workers on average drink more alcohol, and more of them drink at risky levels, compared to norm data and the benchmark group. Those who experience more autonomy (sense of choice and control) during time off work at camp also report less alcohol consumption. Perceived masculinity norms, stigma, loneliness, home- work life conflict, and difficulty with the psychological transitioning to and from work are associated with riskier drinking patterns. FIFO workers report taking more illicit drugs than norm groups and the benchmark group. Alcohol and other drug use can be an (ineffective) coping strategy for FIFO workers. How to mitigate poor mental health Recommendation 1 Develop a culture that prioritises mental health Recommendation 2 Assess psychosocial risks and monitor the mental health of FIFO workers and the factors that affect their mental health Recommendation 3 Provide mental health training for direct line managers Recommendation 4 Address the stigma associated with mental health Recommendation 5 Educate and promote a broad range of support services Recommendation 6 Ensure strategies, policies and procedures are in place to manage mental health emergencies and injury Strategies to adopt What can FIFO workers do to improve their own mental health and well-being? FIFO workers adopt a range of strategies to deal with the mental health implications of their employment. Some of these strategies are positive and are likely to be effective at addressing mental health issues. Other strategies are negative and could harm workers further. Strategies POSITIVE STRATEGIES NEGATIVE STRATEGIES 01/ Planning Make a plan (with partner/family) to include duration of FIFO employment, financial goals, and exit strategy. Consider (if possible) a roster and role that suits worker and family requirements. Plan ahead for R&R time to ensure worker and family needs are accommodated. 02/ Relationships Whilst on site, maintain regular communication with family and friends that accommodate everyone’s routines. Engage in active, open, and positive communication with loved ones. Recognise differing family needs and be flexible, especially with children. 03/ Support Foster relationships on site and talk to supportive colleagues and supervisors. For both FIFO worker and partner, foster and maintain friendships and identify support networks in home community. Support each other with family and household responsibilities during R&R period. Build resilience and resourcefulness to manage time apart. Seek help if needed and see this as a strength not a weakness. 04/ Health When at work take regular breaks. Adopt healthy habits physical (exercise and nutrition) and mentally (wind down activities). Ensure sufficient rest and manage fatigue during all stages of a swing. 01/ Planning No financial, contingency or exit plan and assumed job security. Persisting with FIFO work arrangement when there is a significant impact on worker and/ or family mental health and wellbeing. No plan for R&R time and negative affect on family, loss of friendships and disengaging from social activities and hobbies. 02/ Relationships Poor understanding of each other’s (FIFO worker and partner) needs and stressors when together and apart. Not recognising the importance of regular and good communication for nurturing relationships with loved ones. (ie. Family conflict and competing demands). 03/ Support Not seeking help due to organisation not being committed to mental health, stigma evident and leaders not supportive. Not raising concerns due to fear of losing job and leaders with a poor management style. 04/ Health Disengaging from feelings and withdrawing from social networks and activities. Not talking about concerns and ‘putting on a brave face.’ Using alcohol as a form of coping. Accepting or ‘putting-up’ with work encroaching on R&R time. To learn more about our findings and mental health recommendations download our reports Full report Executive summary Highlights
- S.M.A.R.T Work model - Resources
SMART Work Design A framework for designing meaningful and motivating work. About the model Created by Professor Sharon Parker and based on decades of research, the SMART work design model outlines five key themes to consider when creating or developing work, that result in positive outcomes that contribute to creating a Thriving organisation. The five themes for SMART work are: Stimulating , Mastery , Agency , Relational , and Tolerable Demands . JUMP TO Stimulating Mastery Agency Relational Tolerable demands RELATED RESEARCH SMART Design for Care The SMART Work Design model is based on the following research paper: Parker, S. K. & Knight, C. (2024). The SMART model of work design: A higher order structure to help see the wood from the trees. Human Resource Management, 63, 265-291 Click to read The SMART in SMART work stands for: Create positive change Poor work design affects outcomes at multiple levels including whether employees feel engaged or stressed at work, and whether the organisation achieves its targets. This framework can assist individuals and organisations to better understand the elements of work design and enable the development of tailored solutions that best fits the organisation, individuals and situation. Create meaningful work Designing work that incorporates and considers how to optimise the job characteristics in the SMART Work Design model will lead to more meaningful, interesting and motivating work which will have significant benefits for employees and employers alike. Research has shown us that good work design practices have positive impacts on individual wellbeing, teams and organisations productivity. Why is SMART Work Design important? Preventing harm SMART work design practices can protect individuals from harm by eliminating or minimising the risk of physical and psychological harm before it occurs [2]. Higher commitment This has been linked towards individuals being more committed to their organisations, more creative, more engaged, higher performing and more innovative [3] [4]. Enhanced Wellbeing Introducing positive work design principles through the SMART model can help improve employee wellbeing, which extends beyond the absence of mental ill health towards a sense of thriving. Increased productivity Research demonstrates that good work design can result in significant financial benefits to organisations through both cost saving and productivity gains [5]. More from SMART The benefits continued More positive outcomes that organisations can expect from their employees including: 1. Increased motivation, job satisfaction [7] and organisational commitment [8] 2. Increased creativity, proactivity and innovation [9] 3. Enhanced wellbeing and psychological health [10] [11] [12] 4. Higher levels of personal resources such as self efficacy, optimism and self esteem [13] 5. Reduced risk of sickness and stress-related illness [14] 6. Reduced numbers of critical safety incidents [15] 7. Enhanced learning and development and better cognitive functioning in later life [16] Workplace Wellbeing SMART work design is a key component of Thrive at Work, a world-first wellbeing initiative centred on designing work that helps employees, organisations and industry to thrive. SMART work design is specifically related to the Prevent Harm pillar of the framework.The Thrive at Work framework incorporates and extends beyond the elements of the SMART work design model and explains how we can support people in workplaces to get well (Mitigate Illness ), stay well (Prevent Harm ) and be the best they can be (Promote Thriving ). Led by the Future of Work Institute- at Curtin University, Thrive at Work has been developed with leading mental health bodies – for and with, businesses. Visit Thrive at Work SMART Work in the digital age The nature work is rapidly changing. The size of the labour force is increasing, part time work is more common than ever, and Australia has continued to shift away from manufacturing towards a service economy. Alongside this, flexible work requirements, an ageing population, access to disruptive technologies and the gig economy all present further challenges [6]. In response to these challenges, the SMART work model has been developed. SMART work presents a unifying model that empowers employees and managers alike to start making meaningful changes to their work in order to improve wellbeing, reduce risk and enhance productivity in the digital age [3]. SMART in action Case study: How 5 minutes a day could save Perth hospitals millions Recent research conducted by CTWD illustrates the large and critical impacts that even small SMART work design changes can make to organisational outcomes. The CTWD Perth hospital study trialled the use of inter-discipline surgical briefings in order to increase the Relational and Mastery domains of the SMART model. These briefings encouraged team members to come together just five minutes before the beginning of surgery and introduce themselves, discuss the upcoming procedures and any areas of concern. This simple positive SMART work design practice looked to increase role clarity and feedback from others (Mastery), while building relationships (Relational) in line with the organisation’s strategic objective. Preliminary results indicate a number of positive outcomes. First, there was found to be a 30% increase in efficiency within teams that engaged in the initiative. This was calculated to correspond to a $5 - 17 million saving for a hospital if they were to fully implement the initiative. Second, surgical teams acknowledged that the briefings resulted in increased engagement and better communication within teams. Improved communication is likely to result in better patient safety outcomes and enhance productivity more broadly. Use SMART Work Design in your research For researchers who are keen to assess SMART, you can view the items used in the Parker and Knight (2023) paper here. It is important to note that the measures are provided for research purposes and should not be used for any other purpose without the permission of the original authors of the various scales. Email us for access Key resources to inspire and educate you about SMART work The Power & Science of Social Connection Designing SMART teamwork: How work design can boost performance in virtual teams Changes in work during COVID-19 (and beyond) - Talk by Sharon Parker Support Your Team… Quietly: HBR Article Managing the High-Intensity Workplace: HBR Article The Amazing Race: Working Conditions at Amazon How to Make Work-Life Balance Work: TED Talk Microsoft - "Hit Refresh" The Sweet Spot. Goldilocks Tasks. Mental Stimulation and Dementia Risk TED Talk: How to build your creative confidence Learning from mistakes: No-blame management and accountable teams. The Power of Hidden Teams: HBR Article Atlassian: Seven Tips to Improve 1 on 1's Bored out of your mind at work? - Dan Cable HBR Podcast - Bored and Disengaged Boring work can be risky for organisations Structure That’s Not Stifling: HBR Article References [1] Parker, S. K., Morgeson, F. P., & Johns, G. (2017). One hundred years of work design research: Looking back and looking forward. Journal of applied psychology, 102(3), 403. [2] Burton, J. (2010). WHO healthy workplace framework and model: Background and supporting literature and practices. World Health Organisation; Geneva. [3] Parker, S. K. (2014). Beyond motivation: Job and work design for development, health, ambidexterity, and more. Annual Review of Psychology, 65, 661-691. [4] Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30(7), 893-917. [5] Garrow, V. (2016). Presenteeism: A review of current thinking. Institute for Employment Studies (507). [6] Cassells, R., Duncan, A., Mavisakalyan, A., Phillomore, J., Seymour, R., & Tarverdi, Y. (2019). Future of Work in Australia. Bankwest Curtin Economics Centre. Perth, Australia. [7] Hackman, J. R., & Oldham, G. R. (1975) Development of the job diagnostic survey. Journal of Applied Psychology, 60(2), 159-170. [8] Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational social and contextual work design features: A meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92, 1332–1356. [9] Tornau, K., & Frese, M. (2013). Construct clean-up in proactivity research: a meta-analysis on the nomological net of work-related proactivity concepts and their incremental validities. Applied Psychology, 62, 44–96. [10] Nieuwenhuijsen, K., Bruinvels, D., & Frings-Dresen, M. (2010). Psychosocial work environment and stress-related disorders, a systematic review. Occupational Medicine, 60, 277-286. [11] Theorell, T., Hammarström, A., Aronsson, G., Träskman Bendz, L., Grape, T., Hogstedt, C., Marteinsdottir, I., Skoog, I., & Hall, C. (2015). A systematic review including meta-analysis of work environment and depressive symptoms. BMC Public Health 15, no.1. [12] Stansfeld, S., & Candy, B. (2006). Psychosocial work environment and mental health—a meta-analytic review. Scandinavian Journal of Work, Environment & Health, 32, 443-462. [13] Xanthopoulou, D., Bakker, A.B., Demerouti, E., & Schaufeli, W.B. (2007). The role of personal resources in the job demands–resources model. International Journal of Stress Management, 14, 121–41. [14] Belkic, K. L., Landsbergis. P. A., Schnall, P. L., & Baker, D. (2004). Is job strain a major source of cardiovascular disease risk? Scand. J. Work Environ. Health, 30, 85–128. [15] Parker, S. K., (2015). Does the evidence and theory support the ‘Good Work Design Principles’: An educational resource. Safework Australia. [16] Karp, A., Andel, R., Parker, M.G., Wang, H.X., Winblad, B., & Fratiglioni, L. (2009). Mentally stimulating activities at work during midlife and dementia risk after age 75: follow-up study from the Kungsholmen Project. Am. Journal of Geriatric Psychiatry, 17, 227–36.
- Working in Virtual Teams
Top of Page Working in virtual teams Project Brief In a world characterized by rapid technological advancements and increasingly flexible workplaces, highly capable information and communication technologies have created the possibility of work environments strongly influenced by technology-mediated-communication. This is reflected in the high prevalence of so-called virtual teams–that is, teams working on interdependent tasks even under conditions of geographical and/or organizational dispersion. Moreover, these advancements have spurred both a societal as well as academic interest in designing future jobs and teamwork in a way that both workers and organizations can benefit from. Albeit the strong conceptual overlap of team virtuality and work design from a socio-technical systems approach, little has yet been done to build bridges between the individual-level focus on e.g., job characteristics and the team-/group-centered perspective of autonomous (virtual) work groups and socio-technical systems theory. In this research project, we aim to combine these two research streams to gain a better understanding of how team virtuality and work design affect each other as well as team - and individual-level outcomes. On 17 August 2020, our CTWD team (Dr Florian Klonek and Cecilia Runneboom) co-facilitated with Dr Lisette Kanse in a session called “Working in virtual teams” in Unit PSYC5556 (Work Design). We recorded the session and reflected on the virtual team simulation below: Contact for more information: Florian Klonek Faculty: Florian Klonek Sharon Parker Partners: Lisa Handke (Free University Berlin) Tom O’Neill (University of Calgary) Patricia Costa (University Institute of Lisbon) Lisette Kanse (UWA) Serena Wee (UWA) Publications: Handke, L., Costa, P., Klonek, F.E., O’Neil, T., & Parker, S. (2020). Team perceived virtuality: An emergent state perspective. European Journal of Work and Organizational Psychology (Advanced online publication) . Doi: 10.1080/1359432X.2020.1806921 Handke, L., Klonek, F.E., Parker, S., & Kauffeld, S. (2020). Interactive effects of team virtuality and work design on team functioning. Small Group Research , 51(1), 3-47. doi:10.1177/1046496419863490 Radio interview Full journal article Virtual teams’ can overcome barriers to thrive How you can improve the performance of your virtual team - Psychology Today article Team Virtuality and team functioning: What is it, why should we care, and what can be done about it? Video lecture Other Projects on Team and Organisations
- Leadership and Workplace Agility
Top of Page Leadership and Workplace Agility Project Brief Innovation—the introduction, promotion, and implementation of new ideas—is pivotal for building and maintaining organizational competitiveness. We are currently examining the role of leadership, personal agility and innovation among working adults in Australia and Germany. Our research provides two contributions. First, we seek to offer a stronger empirical foundation for theoretical innovation-specific leadership styles. Second, we assume that our research is important to advance the scholarly field of leadership as it will provide stronger causal claims for leadership innovation theory. We believe that it is necessary to replicate previous findings by using research designs with stronger confirmatory power. This is also important from a practitioner perspective. The popularization of any leadership theory in mainstream media can strongly influence managerial practice, which is problematic in case the existing evidence for a theory suffers from methodological artefacts, cannot be generalized to different populations, or does not reflect true causal relationships. This project is investigated through an immersive leadership simulation in our lab. Contact for more information: Dr. Florian Klonek Who's involved? Florian Klonek Sharon Parker Students: Cecilia Runneboom Meredith Carr Partners: Fabiola Gerpott A conceptual replication of ambidextrous leadership theory: Challenges and learnings from a 3-year journey Dr. Florian Klonek, Curtin University discusses their aim to constructively replicate previous research with an experimental design, more rigorous measures, and data analytical approaches Video: WBRC Seminar Abstract Other Projects on Future Work
- Intervention: to help employees thrive
Top of Page Development of a Work Design Intervention to Help Employees Thrive at Work Project Brief This project intends to develop and validate a low-cost intervention on work design that could help raise employees’ awareness of the quality of their work and motivate them to craft their work to achieve desirable outcomes. Contact for more information: Yukun Liu Researchers involved in this project: Yukun Liu Sharon Parker Bin Wang Maria Tims Other Projects on Team and Organisations
- Enablers of and Barriers to Good Work Design
Top of Page Work (Re)design in Practice: Enablers of and Barriers to Good Work Design Project Brief There is a wealth of research on the importance of good work design. Yet, poor work design (i.e. work that is meaningless, monotonous, conflicting, or under-resourced) is pervasive across the globe. This project aims to understand the day-to-day realities of the design (and re-design) of jobs and organisations, and the factors that may enable or inhibit the design of good work (e.g. expertise, occupational culture, values, and cognitive biases). Specifically, we are conducting case studies of work re-design in real organisations, conducting interviews, surveys, and collecting archival documents to construct a model of the process of work re-design, and its effects on outcomes such as individual wellbeing as well as organisational performance, innovation, and sustainability. If you or your organisation is considering or currently conducting a re-design, and would be interested in participating in this research, please get in touch . Contact for more information: Georgia Hay Georgia Hay Sharon Parker Partners : The WA Undiagnosed Diseases Program (Department of Health Office of Population Health Genomics & Genetic Services WA); Fiona Stanley Hospital; and other anonymous organisational partners From Parker, Van den Broeck, & Holman (2017): See other Research Projects from this Stream
- Training | Work Design Research
Professional Development and Training Backed by research The Centre for Transformative Work Design offers a range of evidence-based professional development programs and bespoke training solutions designed to improve work design, support workplace wellbeing and enhance organisational productivity. For individuals Online Curtin Credential: SMART Work Design How can we rethink the way we work to increase job satisfaction and the wellbeing of employees, and improve productivity? You will explore the SMART framework to create and redesign jobs to increase satisfaction, reduce stress and lead to a flourishing organisation. Intake dates: 1 June, 7 September Learn more For organisations Online, In-person SMART Work Design Essentials We partner with you. Your organisation is unique, with its own context, structure, and goals. We work collaboratively with you to tailor the program from start to finish, so it meets the specific needs of your organisation. Flexible start date Learn more
- A Scientific Investigation of Employees’ Unplanned Leave in WA
This project intends to investigate the patterns of Western Australian employees’ unplanned leave (from a work design perspective) and to examine factors influencing patterns of unplanned leave. A Scientific Investigation of Employees’ Unplanned Leave in Western Australia Project Brief This project intends to investigate the patterns of Western Australian employees’ unplanned leave (from a work design perspective) and to examine factors influencing patterns of unplanned leave. Contact for more information: Yukun Liu or Karina Jorritsma Who's involved? Yukun Liu Karina Jorritsma and multiple industry partners including government agencies and consultancies Other Projects on Transforming Individuals
- SMART Design for Care Masterclass Series | Centre for Transformative Work Design
Design for Care Masterclass Series Apply SMART work design principles in real organisational settings, and implement practical work design change using the PARRTH process. About the masterclass series Over the past few years, we have worked closely with NSW H&SA organisations to test and refine a participatory work design change process, one that involves employees in the redesign of their work. We are now expanding our reach, so more organisations can take this on independently in the future. The Leading Work Design Change Masterclass Series is a facilitated program that supports HR, People & Culture, Work Health & Safety, and Organisational Development professionals, as well as senior managers, to take actions on work design challenges or psychosocial risks, with support and guidance from the experts in the field. By participating in the masterclass series, you will: Strengthen your professional toolkit with a powerful, evidence-based approach to work design Learn directly from leading researchers and experts in work design Build meaningful connections with peers across the NSW Health & Social Assistance sector who are navigating similar challenges Gain the practical skills, tools, and confidence to independently lead effective work redesign initiatives Eligibility criteria A NSW H&SA service provider Insured by icare NSW In a position to apply learning directly - with access to a team and the organisational support to carry out work redesign Able to provide 2 learners per organisation Program details Dates Cohort 1 starting October 2026 Time Commitment 5 full-day, in person sessions across 6 months Self-paced activities between sessions Drop-in support session (optional) Pre- and post- surveys and interviews (voluntary) Who Should Participate Ideal for HR, P&C, WHS, and OD professionals. Senior managers are also welcome. Location University of Sydney Business School Cost Free for eligible H&SA professionals – fully funded by icare NSW Register your interest in the Design for Care Masterclass Series Limited places available! Expressions of interest are reviewed on a rolling basis and places are allocated as organisations are confirmed. We'd encourage you to register early to secure a spot for your team. Register your interest


