top of page

Design for Care

Designing better work for the Healthcare and Social Assistance (H&SA) industry

SMART Design for Care & icare ver03_Colour.png

Our mission is to improve the wellbeing of H&SA employees through the co-creation of SMART work design interventions.


About us

The Centre for Transformative Work Design is leading the exciting Design for Care initiative in partnership with the University of Sydney Business School and Monash University. ARC Laureate Fellow Prof. Sharon Parker heads an experienced team of academics and work psychologists who are passionate about SMART work design in the H&SA industry.

We collaborate with multiple organisations in the aged care, disability care, and out-of-home care sectors to co-create mentally healthy workplaces. Together, we're working to understand how work design can be leveraged as an intervention to prevent psychological injury (e.g., burnout).

Our Latest Research​

The Healthy Working Lives Research Group at Monash University conducted an analysis of NSW workers compensation claims to examine the frequency, patterns and outcomes of psychological injury among distinct occupational groups in the H&SA industry.

They found that H&SA employees have 32% higher odds of submitting workers’ compensation claims for psychological injury compared to workers
in other industries.


We partner with organisations and individuals in the NSW H&SA industry

Our research partners

Lifestart logo.png
MDS logo.png

The Design for Care approach


Our approach is focused on prevention and sustainability.

Parrth Process and explanations v2.png

The PARRTH process involves:

  • Preparing an organisation for change;

  • Assessing work design and well-being;  

  • Reflecting with the organisation staff and management about the assessment results;  

  • Redesigning work and/or organisational processes where appropriate and feasible;  

  • Tracking the effect of the redesign; and  

  • Habituating the change into the daily functioning of the organisation.  

HSA worker-01.png

The Design for Care Program seeks to prevent psychological injury by identifying SMART work design opportunities and challenges in collaboration with individuals, teams, and team leaders in the Health Care and Social Assistance industry.​

Elderly Patient In Wheelchair And Caregiver

Sustainability is about building the work design capabilities in individuals, teams, team leaders, and organisations to continue to co-create mentally healthy workplaces.


Our research program - the PARRTH Process – involves working collaboratively with individuals, teams, and leaders to develop practical work design interventions that target prevention and sustainability and could be adapted by the H&SA industry more broadly. 

What Clients Say

"What a great project to be involved with.  Can only see positive things eventuating from this."
Photo 31-5-2022, 12 01 09 pm.jpg

Testimonials from partner organisation senior leaders:

Benefits for Partner Organisations Include:

  • Access to work design experts who use evidence-based strategies
    to explore the work design challenges facing workers​​

  • Employees are directly involved in co-creating work design solutions
    to improve wellbeing​​

  • Receive tailored feedback​ at individual, team and organisation levels


Design for Care Community of Practice

​The community of practice aims to maximise the impact of the Design for Care project by ensuring that the research and the learnings can reach, educate and support frontline healthcare and social assistance workers.

The Community of Practice is made up of an experienced and diverse group of industry representatives who would like to contribute to better support mental health and well-being in the care and community work H&SA industry.

They include:

  • Members of government agencies with high engagement in the industry

  • Professionals in the field

  • Members of associations representing the interests of H&SA industry organisations and workers


 The members share their diverse industry knowledge and experience to inform the direction and outcomes of the research.




If you're interested in joining our CoP, please contact us at:


Or click the button below:





Dr Anu Jolly


CTWD FOWI Lockup_Colour.png

Dr Cheryl Yam


CTWD FOWI Lockup_Colour.png
Arian Kunzelmann.jpg

Dr Arian Kunzelmann


CTWD FOWI Lockup_Colour.png

Dr Shanta Dey


viv4mg (2).jpg

Dr Vivien Forner