Working in virtual teams
In a world characterized by rapid technological advancements and increasingly flexible workplaces, highly capable information and communication technologies have created the possibility of work environments strongly influenced by technology-mediated-communication. This is reflected in the high prevalence of so-called virtual teams–that is, teams working on interdependent tasks even under conditions of geographical and/or organizational dispersion. Moreover, these advancements have spurred both a societal as well as academic interest in designing future jobs and teamwork in a way that both workers and organizations can benefit from.
Albeit the strong conceptual overlap of team virtuality and work design from a socio-technical systems approach, little has yet been done to build bridges between the individual-level focus on e.g., job characteristics and the team-/group-centered perspective of autonomous (virtual) work groups and socio-technical systems theory. In this research project, we aim to combine these two research streams to gain a better understanding of how team virtuality and work design affect each other as well as team - and individual-level outcomes.
On 17 August 2020, our CTWD team (Dr Florian Klonek and Cecilia Runneboom) co-facilitated with Dr Lisette Kanse in a session called “Working in virtual teams” in Unit PSYC5556 (Work Design). We recorded the session and reflected on the virtual team simulation below:
Contact for more information: Florian Klonek
Florian Klonek Sharon Parker
Lisa Handke (Free University Berlin)
Tom O’Neill (University of Calgary)
Patricia Costa (University Institute of Lisbon)
Lisette Kanse (UWA)
Serena Wee (UWA)
Klonek, F.E., Kanse, L., Wee, S., Runneboom, C., & Parker, S. (in press). Did the COVID-19 lock-down make us better at working in virtual teams?. Small Group Research.
Klonek, F.E., & Parker, S. (2021). Designing SMART teamwork: How work design can boost performance in virtual teams. Organizational Dynamics. (Free publisher-copies available until April 11th 2021)
Handke, L., Costa, P., Klonek, F.E., O’Neil, T., & Parker, S. (2020). Team perceived virtuality: An emergent state perspective. European Journal of Work and Organizational Psychology (Advanced online publication). Doi: 10.1080/1359432X.2020.1806921
Handke, L., Klonek, F.E., Parker, S., & Kauffeld, S. (2020). Interactive effects of team virtuality and work design on team functioning. Small Group Research, 51(1), 3-47. doi:10.1177/1046496419863490
Costa, P. L., Handke, L., & O’Neill, T. A. (2021). Are All Lockdown Teams Created Equally? Work Characteristics and Team Perceived Virtuality. Small Group Research. Advance online publication. doi: 10.1177/1046496421997897