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UWA's PSYC5515 (Organisational Development and Work Design) students were challenged to apply work design principles to media pieces - this could include news articles, movies, or even public lectures such as TED talks. Media sources included in the reflection pieces by our students were very creative, and it was an interesting exercise for students to apply work design principles to areas which they would usually never have thought of.

See below for the winning essay by Maya Beaucasin, and other reflection pieces which we also really enjoyed!

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Barefoot College Enriches Work for the Poor

In 2011, I had the privilege of visiting India’s “Barefoot College” and meeting its founder, Sanjit “Bunker” Roy. His lecture aired on the ABC’s “Big Ideas” program (23 August 2017) and caught my attention as being relevant to the field of work design. It made me cast my mind back to the experience of visiting his progressive workshops in the middle of the desert.

In this lecture titled “Demystifing Professionalism: The Barefoot Gandhian Model” at the University of Melbourne, Paul Barclay introduces Roy as the thought leader behind the Barefoot Philosophy. Roy places great value on traditional knowledge and removing illiteracy as a barrier to learning and richer forms of employment. Founded fifty years ago, the College has trained villagers to self-manage water, energy, health and education. His College is the only one in India that is fully solar powered and engineered by the community itself. Its education programs boost the status of village women with initiatives like "Solar Mammas”, empowering grandmothers in Africa and India to install solar energy in their villages.

The lecture provides a solid example of the work characteristic of "task significance", which refers to an individual feeling that they are making an important difference through their work. Roy described the pleasure he experiences each time he helps to bring new projects into the College and reflects upon why the illiterate cannot be considered engineers or architects in their own communities and in their own unique way through role modification. The lecture also highlighted the importance of psychosocial support for helping these workers to cope with new challenges and stepping outside cultural norms. Roy described how the support of community elders helped him to overcome hurdles in the set up of the College in Tilonia, India.

Roy’s philosophy of using different learning tools for the illiterate also provides an example of job crafting, which refers to individuals taking the initiative to design the work themselves, moulding their tasks and responsibilities to fit their skills and interests. In recent years, Roy himself designed his role to help rural communities outside India including taking delegates from Africa. These students intend to return to their communities in their own capacities as specialists in solar power, sanitation and teaching. Through the expansion of the College under Roy, he has enhanced the meaning in his job even further. Roy’s experience is truly a remarkable example of work design in the non-profit sector.

Listen to the lecture here.

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Transport for London (TFL) has said that it will not be renewing Uber London's private hire operator license due to "public safety and security implications". These include bad practice around reporting serious criminal offences, obtaining medical certificates, and driver background checks. With regards to the latter, particular concern stems from the use of 'greyball software' which prevents authorities making background checks. Uber may offer the cheapest fares possible for customers, but at what cost? The ongoing debate around customer safety and security, alongside the poor earnings of Uber drivers and the large proportion of earnings pocketed by the company, suggests that Uber needs to reconsider it's work design.

While Uber's organizational work practices leave much to be desired, Uber drivers report time and time again how they like the flexibility and autonomy that comes with the job. This freedom is a key characteristic of jobs which research has shown we all desire and want more of. Uber needs to work out a strategy whereby the autonomy of individual drivers is protected whilst implementing work practices which are ethical and safe, thus valuing both the customer and the driver. The issues faced by Uber highlight the difficulty in meeting the needs of different parties. This is a common work design problem, and it will be interesting to see whether Uber can recover from the London ban by redesigning the way it conducts its work.



On Sep 17 2017, Dr Laura Fruhen and Cheryl Yam presented at the ORNA (Operating Room Nurses Association) WA Symposium, held at the University of Notre Dame in Fremantle.

Laura and Cheryl presented UWA's research on the impact of team briefings on teamwork in operating theatres. The presentation was well received, with attendees fully engaged in a conversation around how to implement team briefings in their workplaces.

Following the presentation, Dr Mark Strahan, a Specialist Plastic Reconstructive Surgeon, was also invited to share his experiences around Team Briefings in operating theatres. It was great to hear from a practical perspective how different members of the surgical team found team briefings to be a useful tool to help improve their work.

Here's a video explaining multi-professional briefings in operating theatres that Laura and Cheryl showed during their presentation.

To find out more about this project, please visit nontechnicalskills.org

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The Centre for Transformative Work Design

is part of the Future of Work Institute at Curtin University.

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The Centre acknowledges Whadjuk Nyungar people who remain Custodians of the lands on which we research, learn and collaborate.

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