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by ARC Laureate Professor Sharon Parker


Sharon is a globally-renowned expert in the field of work psychology. As the Director of the Centre for Transformative Work Design, she leads a team concerned with improving the quality of work. She is an Australian Research Council Laureate Fellow; a Chief Investigator in the Centre of Excellence in Population Ageing, and a 2019 Highly Cited Researcher.


You’re working from home for the foreseeable future. The usual morning routine of suiting up for work no longer applies to you. In fact, you could even settle into a staple of sweat pants and pyjamas. None of your colleagues are around to call you out. You no longer feel restrained by the confines of traditional workplace conventions….ready to face the day with more freedom than ever before.

At the corner of your eye, you notice that your garden hasn’t received much love and care lately. The shrubs are overgrown….the plants haven’t been watered….and those pesky weeds are back. You decide to give your garden the attention it deserves and before you know it, it’s half past 10 and you haven’t yet settled into your home office for a day of work.

You have just experienced one of the main challenges associated with remote work - a lack of structure in the day. Without much structure to your day, you are vulnerable to the myriad of distractions that may emerge while you are working from home. This lack of structure can also mean that there is no end to your work day - that you end up being at work all the time, even while you are at home.

Here are three reasons why getting dressed can help address the inherent lack of structure associated with working from home.

1. Getting dressed into work clothes activates your ‘worker’ identity

When posed the question of ‘Who am I’, you might answer, I am a friend, a parent, a musician, a hockey player. These are your identities. Each of us have multiple identities, and these get activated by the different environments that we step into. When you walk onto the hockey field, your hockey player identity surfaces; when your child falls down and starts crying, your parent identity emerges to attend to their needs. Likewise, when you get dressed in your work wear, your “worker” identity kicks in. You are now motivated to be a “worker” and are focused on ensuring your productivity for the day ahead.

Research on professionals who transitioned from being conventional office workers to homeworkers found that a good number of these workers continued to dress up office clothing when working at home (Brocklehurst, 2001). Such actions help them to reinforce their sense of “being at work”.

A classical study by Karl Weick (1996) examined the circumstances in which multiple firefighters perished while fighting an out-of-control wildfire. He found that while many firefighters were able to out-run the fire, some refused to drop their equipment, and as a result were not able to run fast enough to escape the fire. Weick proposed that the equipment formed a vital part of the firefighters’ identity. Donning the uniform, wearing the breathing apparatuses and carrying the hoses made them “feel” like firefighters. Thus, even in an emergency situation, these firefighters found it difficult to leave their equipment behind. This example demonstrates the extent in which a person’s identity can be inexplicably bound to the ‘tools of the trade’.

The same can be said for the clothes that you and I wear to work.

2. Getting dressed into and out of work clothes helps manage boundaries between home and work.

Getting dressed into your office clothes helps you to put your brain in the right mindset for work. By changing out of the clothes that you slept in, and putting on your usual work wear, you are telling your brain, “I am at work now”. Likewise, when you change out of your working clothes into your home wear at the end of the day, you are telling yourself that the work day is over, and that it’s time to rest and focus on non-work activities. These actions serve as clearly defined bookends (i.e. start and end points) to your day, and can help you keep to your regular amount of working hours.

To ensure that boundaries between home and work are kept, use a change of clothes to transition between your work identity and home identity.

3. Getting dressed into work clothes can help your long-term abstract thinking.

Slepian and colleagues (2015) at Columbia University found that when individuals dress in more formal clothing, they were more likely to think broadly and consider long -term goals. This form of thinking, also known as abstract thinking, plays an important role in helping us complete daily work tasks.

While I am not suggesting that you should dust off your tuxedo and wear it everyday, it might be worth switching gears and deliberately wearing more formal business wear on days where you are faced with some tasks that require considerable focus and extensive mental gymnastics. It is also likely that there are the days in which you are most likely to be tempted to attend to your garden as a means to avoid facing down those daunting tasks. Being in a ‘business’ frame of mind by dressing more formally might help you to stifle any distractions that may come your way. Likewise, on days where you are working on more creative tasks or brainstorming for new opportunities, you might choose a comfortable tracksuit instead.

My tip for the day is to intentionally use the way you dress as a way to get yourself into - and out of - a work mindset. Experiment with different sets of clothes - dress in office wear one day, stay in your pyjamas the next, or deck yourself out in activewear on another day.


Find out which combination of clothing delivers the most productive version of you.


References and resources


Brocklehurst, M. (2001). Power, identity and new technology homework: Implications fornew forms' of organizing. Organization studies, 22(3), 445-466.


Slepian, M. L., Ferber, S. N., Gold, J. M., & Rutchick, A. M. (2015). The cognitive consequences of formal clothing. Social Psychological and Personality Science, 6(6), 661-668.


Weick, K. E. (1996). Drop your tools: An allegory for organizational studies. Administrative science quarterly, 301-313.

by ARC Laureate Professor Sharon Parker

Sharon is a globally-renowned expert in the field of work psychology. As the Director of the Centre for Transformative Work Design, she leads a team concerned with improving the quality of work. She is an Australian Research Council Laureate Fellow; a Chief Investigator in the Centre of Excellence in Population Ageing, and a 2019 Highly Cited Researcher.


The transition to working from home during the COVID-19 pandemic has been, for many, abrupt and rushed. Teams who normally work together have become virtual teams overnight, suddenly having to coordinate in new ways. At the same time, work demands often don’t stop.


If you’re a manager and you’ve suddenly found yourself managing people from home, what is important right now? Here are the three key things to start with:


1. Check in and provide support

Many workers will be feeling confused and stressed right now. Support your workers emotionally - let them know you are sensitive to the broader challenges they might be facing in their lives. For example, at the start of a virtual meeting, do a short ‘check in’ on how people are doing.

Show you care, and be prepared to communicate more than you might usually do.


You will need to offer practical support such as helping staff to set up technology or by having creative discussions about how to manage work-family issues. Ensure people have what they need to work.





In our SMART model of work design, providing support is part of the Relational aspects of work. Our research, as well as that of others, shows that one of the most important ways that managers can protect employees mental health and also foster productivity.



2. Clarify how you will work individually and together

Discuss your preferences as to what hours people should work, what response times are reasonable, and how you will handle family obligations. Normally, one might expect people to be mostly available during work hours, but with day care and schools closing, this might not be feasible, so embrace fluidity as much as you can. Ensure team members know each others’ schedules so the team can communicate and back each other up.

You will also need to establish norms about, such as meetings, communication preferences, roles and responsibilities, and more (see the blog for more details). As one simple example, I found we were spending too much time trying to reconnect when zoom meetings broke down due to lost internet connection. We’ve now shared each others’ mobile phone numbers and agreed we will switch after a minute of trying to reconnect – we go straight to the phones.

3. Don’t forget the big picture

In the scrabble to deal with day to day logistics, its easy to forget to talk to your team members about the big picture of the work. What’s happening with customers, suppliers, regulators, other stakeholders? What’s happening in the wider organisation? Discuss how these wider changes might affect individual and team goals. Help the team stay “in sync” by building a shared perspective on what is happening more broadly. There might be a need to change goals and priorities, in light of what is happening, so clarify what is staying the same and what is changing.

In our SMART model of work design, one of the key elements of well-designed work is that it should support Mastery - people need to be clear about what they are doing so they can do well. When the world is spinning out of control, people crave the opportunity to be able to be successful at their work tasks. So help the team focus on what they can do.


Today's tip is to ensure people have the support they need, and to clarify the details as well as the big picture, so everyone can work.


References and resources


More about the SMART model of work design:


Conduct an assessment of staff needs (Link to open source survey):

by ARC Laureate Professor Sharon Parker

Sharon is a globally-renowned expert in the field of work psychology. As the Director of the Centre for Transformative Work Design, she leads a team concerned with improving the quality of work. She is an Australian Research Council Laureate Fellow; a Chief Investigator in the Centre of Excellence in Population Ageing, and a 2019 Highly Cited Researcher.

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In the midst of an escalating number of people getting very sick, losing their jobs entirely, and watching long-established businesses go down the drain, I’ve really been wondering why we should even be thinking about working from home right now.


I’ve also been feeling like those of us who can work at home are actually the lucky ones compared to the teachers, nurses, doctors, and others out there who can’t work from home and who are also exposed to much higher risk, and compared to the many people now unemployed.


Perhaps there are more important things to worry about right now than how to work at home?

Well I talked to one of my colleagues yesterday, Abbe, and she made the excellent point that now is precisely the time that we need to keep being productive - even though we’re working at home. Every productive person working from home makes a difference to the economy, and that is absolutely vital right now given the impact of COVID-19 on global finances.


So one very important reason for being effective when our working from home is that we all need to do what we can to enhance the fragile state of our economy.


There’s another reason too, and that’s more personal.


We also need to look after ourselves and our mental health in this highly uncertain and stressful time. As most of you will be aware, before the coronavirus, mental ill health was a big challenge in our society, with one in five Australians experiencing mental health issues. And now there is even more uncertainty and stress in our lives! You might well be driving yourself very hard to deal with the additional pressures of adapting your own work and your team’s work. You might be checking the internet every two minutes to see the change in cases and the shape of the curve. You might be worrying about your future job, or the economy, or the health of your family.


In the face of all this stress, work can be a protective factor.

As an example of the positive impact of work, one of my team member was very distressed last week because she was away from her family, who were overseas, and she was unsure whether or not to return (or even if she could return given the closure of country borders). But after doing a day’s work, my colleague felt much less anxious and more able to concentrate. She said to me that she now understood how work can be protective against mental health challenges.


Work can indeed foster mental health. But it's not a case of “any old work” – the work needs to be well-designed and well-managed, such as providing a sense of interest and meaning. So part of the point of this series is to help you make your work at home “good work”, of work in which you can thrive.

In sum, working effectively from home is important - for both the economy and your own mental health and well being.

So today, we are launching a new series – Thrive at Work at Home - in which we provide practical tips to support you being productive and mentally healthy when working from home, and to guide those of you who are managing others working from home. As you would expect given we are researchers, our tips will be based on research and evidence.


We hope you enjoy the new series!

References and Resources



Examples of statistics about the prevalence of mental health issue: https://www.beyondblue.org.au/the-facts


Useful and reputable websites on mental health and COVID-19:


More information about thriving at work

Thrive at Work

https://www.thriveatwork.org.au/

Centre for Transformative Work Design

https://www.transformativeworkdesign.com.au/

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