Who designs enriched work? At the recent Safety Institute of Australia Convention in Sydney, Sharon Parker presented her and her colleagues' research on how different groups of people design their work. Using newly designed survey-based simulations, the research shows that members of the Safety Institute of Australia, who tend to be professionals with expertise in health and safety at work, design more enriched work than 'naive' work designers including students and managers. The research also showed that some forms of expertise, though, are less helpful. For example, professionals with high levels of expertise in Human Resources and Marketing tended to design poorer quality work.
The image below shows a word cloud of SIA members' response to the open-ended question "why do you design work this way?'