• Carole Katz

Understanding the micro-dynamics of organizational behavior with video-methods: A research talk by F

On March 24th, 2017, our new postdoc, Florian Klonek, gave a talk at UWA Business School about better understanding interactional dynamics in organizations by using video recordings. Florian outlined how this method is useful in collecting time-sensitive data and exemplified the methodological possibilities by presenting data from two published research studies.

In the first study, he presented a study which focused on interactional dynamics in change management conversations. Audio-taped conversations were used to investigate how autonomy-restrictive behaviors contributed to expressed resistance to change.

In the second study, he presented a video study which aimed to better understand the role of macro-temporal processes in team dynamics. Twenty-four consecutive project team meetings were video-taped and verbal behaviors of participants were coded using an observational instrument. Timed-event data of meeting behaviors preserved valuable temporal dynamics. Sequential analyzes showed that dysfunctional self-sustaining behavioral patterns only appeared in the second project half. Overall, his talk provided practical suggestions and future avenues for researchers who aim to use video data to investigate interactional and micro-temporal processes.

You can click here to access Florian’s full presentation and read more details on the studies using the following references:

Klonek, F.E., Lehmann-Willenbrock, N.K., & Kauffeld, S. (2014). The dynamics of

resistance to change: A sequential analysis of change agents in action. Journal of Change Management, 44(3), 334–360. [Link]

Klonek, F.E., Quera, V., Burba, M., & Kauffeld, S. (2016). Group interactions and time:

Using sequential analysis to study group dynamics in project meetings. Group Dynamics: Theory, Research, and Practice, 20(3), 209–222. [Link]

On April 28th, Florian will have another follow-up APA webinar presentation that provides a tutorial on running sequential analyses. Due to the online format, the presentation can be accessed worldwide. We will provide the link to the APA webinar shortly.

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