Attendee Terms, Conditions & Cancellations

Effective as of 14 January 2024

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About the policy

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These attendee conditions apply to the 2024 Centre for Transformative Work Design (CTWD) Conference and are applicable to any individual who has registered, enrolled or been invited to attend. Please read these attendee conditions carefully as they contain important information. You acknowledge that you have read and agree to be bound by these attendee conditions upon: 

 

• submitting a completed registration; 

• or attending or participating in the event, if you are not required to pre-register for it.

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Registration and payment

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Acceptance of registration is at the discretion of the Curtin University and all attendees who are required to register for an event, will be provided with a written confirmation upon full payment of any fees. Curtin University reserves the right to decline any registration, if so will refund or not process any monies then paid. Curtin University reserves the right to change the fee at any time, but changes will not affect registrations already confirmed. Registration cannot be confirmed until payment is received, and full payment must be received prior to the conference commencing. Some events have limited places available. Registration, or attendance where pre-registration is not required, is on a “first-in” basis. If Curtin University has invited you to attend an event without the need for registration or payment of the requisite fee, you must confirm your attendance within the time specified in the invitation (if any) in order to reserve your position.

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Payment

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Payment can be made in the following methods: VISA, Mastercard, Amex (Credit and Debit cards) and PayPal. Please note a 0.7% surcharge applies to all payments by Visa, Mastercard and AMEX credit cards and PayPal. Payment by debit card or Flywire does not incur a surcharge.

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Transfers and substitutions

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Where permitted, you may substitute another attendee to attend the event in your place by written notice to Curtin University at least 5 business days prior to the event start date. Any substitution will be subject to a $50 name correction charge and this fee is payable upon the submission of the substitution request.
 
Curtin University reserves the right to refuse entry to any substitute delegate for whom Curtin University was not provided written notice, or payment is not received in time, or where relevant eligibility criteria (if any) are not satisfied. Curtin University acceptance of substitution is also subject to the payment of any applicable additional fees for the event.

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Cancellation & Refund

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Where permitted, you may cancel your registration. Notification of cancellation must be made in writing and sent by email to:

CTWD-Conference@curtin.edu.au.

 

Curtin University understands that circumstances can change. At any point prior to the conference you are welcome to contact us on:

CTWD-Conference@curtin.edu.au to nominate a substitute attendee. If the substitute attendee does not qualify for the assigned registration type, then the monetary difference will apply.

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• Cancellation more than or equal to 45 days before the conference: 100% refund less an administration fee of $125 including GST 

• Cancellation less than 45days and more than 30 days before the conference: 50% refund 

• Cancellation 30 days or less: No refund

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Please note that every effort will be made to maximise a refund to attendees in the case of cancellations, however in some instances for in-person events, Curtin University may already be liable for costs such as catering.

 

All cancellations must be provided in writing to the Conference Organisers via CTWD-Conference@curtin.edu.au.

 

Any funds retained by Curtin University when issuing a refund are a genuine pre-estimate of reasonable costs incurred at the time of the cancellation. Refunds will not be granted if you fail to attend or where a substitute is refused entry under these terms and conditions.

 

Cancellation pursuant to this clause does not terminate our agreement with you, which continues until resolution of all outstanding matters to Curtin University’s satisfaction. 

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Event changes

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Curtin University reserves the right at any time to: 

• Change the format, participants, content, location and timing or any other aspect of an event. 

• Postpone events or any part of those events. 

• Cancel an event or any part, and will not be liable to you for any damages, costs, losses or expenses of any kind incurred or suffered by you in connection with Curtin University modifying, postponing or cancelling an event or any part.

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Event changes may include:

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Converted from in person to virtual only conference In the event the conference is not able to proceed as planned, and is moved to a full virtual only format, your registration will automatically be transferred to a virtual registration. If you choose not to attend the virtual conference, Curtin University will not be required to refund any part of the conference registration fee. Curtin University will not be liable for other personal cancellation fees incurred such as flights, accommodation or transfers. Conference cancelled In the event of cancellation by Curtin University or the venue, all payments made to Curtin University will be fully refunded. Curtin University will not be liable for other personal cancellation fees incurred such as flights, accommodation or transfers. Conference postponed In the event of postponement by Curtin University or the venue, all registrations will be carried over to the revised event dates unless a refund is requested. Curtin University will not be liable for other personal cancellation fees incurred such as flights, accommodation or transfers.

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Event content

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An event’s content and program is accurate as at the time of publication. Curtin University may make changes to an event as required, however will use reasonable efforts to provide a program and content of equivalent standard. Event content is obtained from sources believed to be reputable and reliable, including content developed and delivered by students. Curtin University accepts no liability for any inaccuracy or misrepresentation. The content is not professional advice or a substitute for seeking professional advice, or as a full consideration of particular circumstances faced by the user. Acting in accordance with information provided by an event does not guarantee discharge of any duty. Participants are expected to exercise their own judgement as to the suitability and applicability of information provided during any event.

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COVID, health and safety

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We recommend to follow the advice of the Federal and/or State Government Covid guidelines and health directions. If you are unwell or have COVID and/or cold and flu like symptoms, you are asked to not attend the in-person event. Please refer to our cancellation and refund terms for further details. For more information visit:

www.australia.gov.au.

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Venue requirements

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Attendees acknowledge that different event venues may have requirements different to those outlined in these terms and agreements. Unless the venue requirements are more stringent, the Curtin University guidelines are to be followed. Curtin University will communicate any different requirements in pre-event communication to attendees. For large events Curtin University may utilise check in by scanning a personalised QR code, emailed to attendees prior to the event or contained within a conference app. After checking in at the event via a registration terminal, a name badge will be printed for each attendee which the attendee can then attach to a self-collected lanyard.

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Travel

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Should you travel to attend this event, you acknowledge that you do so at your own risk and are responsible for ensuring you adhere to all Local, State and Federal Government requirements, health orders, restrictions and visa requirements. You acknowledge that by travelling at your own risk Curtin University will not be held liable for any additional costs or losses incurred due to changes in travel restrictions. Any such costs and/or losses incurred or suffered are the responsibility of the individual attendee.

 

All travellers to Australia, other than Australian and New Zealand citizens, are required to obtain a visa. Conference attendees may be eligible for the following visas:

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• Electronic Travel Authority (ETA) (subclass 601)

• eVisitor (subclass 651) 

• Visitor visa (subclass 600) in the Business Visitor stream

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Visa requirements vary from country to country. Some nationalities may be required to undergo biometrics scanning and obtain medical clearance to travel to Australia. Please note we do not seek or assist with visas on your behalf. Please consult the Australian Department of Home Affairs website for up-to-date information on preparing to travel to Australia from overseas specific to your country of passport.

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Travel bursary

 

Full payment of the awarded cash amount will be made to successful applicants on submission of the Payment form and proof of travel arrangements (flight booking confirmation and itinerary). Instructions for completing complimentary conference registration will be provided.

 

If awardees are experiencing financial hardship, they may apply for upfront payment prior to booking travel by contacting
CTWD-Conference@curtin.edu.au.

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Delegate’s rights and obligations

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By registering, you warrant your details as provided are true and correct. You must comply with any particular conditions, rules, regulations or usage requirements of the venue or of Curtin University in connection with the event. You are expected to behave in a professional and appropriate manner at all events consistent with the law and local guidelines. You must also comply with all verbal and written directions given by Curtin University whilst attending or participating in the event. Curtin University reserves the right, without any liability, to refuse admission to, or to eject you from an event, in its absolute discretion, including (without limitation), for failure to comply with these conditions or if in the opinion of Curtin University you represent a security risk, nuisance or annoyance to the running of an event. Photography and the recording or transmitting of audio or visual material, data or information is prohibited at the event without Curtin University’s prior written consent.

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Risk management

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It is your responsibility to inform Curtin University of any dietary intolerances or other requirements you may have, sufficiently in advance to enable an attempt to accommodate these requirements (or where this is not possible, inform you of such).

 

You use the venue and all associated facilities at your own risk. Despite anything else in these conditions, Curtin University accepts no liability to you or any third party for any loss of or damage to any of your equipment, materials or other belongings brought to the venue, whether by fire, theft, accident, injury or otherwise.

 

An event may include inherently dangerous activities, including the use of specialised equipment. Reasonable assistance will be provided, however attendees are responsible for their own wellbeing and Curtin University accepts no liability for any loss, damage or injury incurred in connect with an event.

 

Any liability incurred by Curtin University in connection with the event will be limited to the refund of the fee paid to Curtin University. All guarantees, representations, conditions and warranties of any nature are expressly excluded. However, nothing in these conditions limits, excludes or modifies or purports to do so, the guarantees as provided under the Competition and Consumer Act (Cth) and the Australian Consumer Law. If these Acts impose any inalienable consumer rights then to the extent of any inconsistency with these conditions, these conditions are to be read down to permit those rights.

 

To the maximum extent permitted by law, Curtin University excludes all indirect or consequential liability and all liability for any loss (including indirect or consequential loss), expense, damage, personal injury or death incurred (whether or not arising from negligence) by you in connection with the event.

 

You release Curtin University from any action, suits, proceedings, claims, demands, costs and expenses, incurred in connection with our acts, omissions or negligence in connection with these conditions or any event. You further indemnify Curtin University, its employees, agents, contactors and sub-contractors against, and agree to make good, any action, suits, proceedings, claims, demands, costs and expenses (including legal costs, professional costs and other expenses on a full indemnity basis), incurred in connection with these conditions. Any such amount is a debt due and payable within 30 business days of request.

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Force Majeure

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Curtin University shall not be liable for any loss caused by the cancellation of all or part of the 2024 CTWD Conference where such cancellation is due to Force Majeure. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause. In this clause, Force Majeure means circumstances which are beyond the reasonable control of Curtin University and which are reasonably likely to affect Curtin University’s successful delivery of the 2024 CTWD Conference or would make it inadvisable, impracticable, illegal, or impossible to perform its obligations as originally contracted under this Agreement, including: fire, flood, earthquake, extreme adverse weather conditions, failure of electric power, gas, water, or other utility service, collapse of building structures, widespread disease or other public health emergency (including pandemic or epidemic), strike or other industrial action, the outbreak or declaration of war, act of terrorism, revolution or government orders or action (including the declaration of a State of Emergency). If, as a result of Force Majeure, Curtin University cancel the Event/s, Curtin University shall use reasonable commercial endeavours to reschedule the conference.

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General

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Curtin University reserves the right to amend these conditions from time to time. Unless notified to you, the terms governing your attendance at an event will be those in force at the time of your registration for that event or attendance if you do not need to register (as applicable). The failure, delay, relaxation or indulgence on the part of Curtin University in exercising, in part or whole, any power, right or remedy conferred upon that party by these conditions do not operate as a waiver of that power, right or remedy. If any provision of these conditions is invalid or not enforceable by a court of competent jurisdiction, the relevant term is to be read down and shall otherwise be capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these conditions. These conditions are governed by the laws exercised by the courts in the State of Western Australia, Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of that State.

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Insurance

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Registration fees do not include insurance of any kind. It is strongly recommended that at the time you register for the conference and book your travel that you take out an insurance policy of your choice. The policy should include loss of fees/deposit through cancellation of your participation in the conference, or through cancellation of the conference, loss of international/domestic airfares through cancellation for any reason, loss of monies through cancellation for any reason including airline or related service strikes within Australia, failure to utilise tours or pre-booked arrangements due to airline delay, Force Majeure or any other reason, medical expenses (including sickness and accident cover), loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. Curtin University cannot take any responsibility for any participant failing to arrange their own insurance. This insurance is to be purchased in your country of origin.

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Intention to photograph/record

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By registering to attend this event you grant Curtin University permission to photograph/video record you during this activity to support promotion, publicity and reporting of this event, and future Curtin University activities. If you have any objection to being photographed or filmed, please speak to Curtin University representative at this event. Please be advised that all presentations will be recorded (video and audio) and made available for purchase. We reserve the right to use these recordings for educational, promotional, and commercial purposes. The recorded material may be edited, duplicated, distributed, reproduced, broadcasted, and/or reformatted in any form and manner without the need of additional consent from the participants. Participants understand and agree that the recordings may be made available for purchase by individuals or entities at the discretion of Curtin University. The pricing, distribution, and access to these recordings will be determined by Curtin University and may be subject to change without notice. Curtin University holds all rights, titles, and interest in and to the recordings, including the copyright thereof, under all applicable laws, and regulations.

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Privacy statement

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Protecting your privacy and your personal information is an important aspect of the way Curtin University conducts its activities, online and offline. By registering to attend this event you are acknowledging that you have read and understood the Curtin University Privacy Statement which sets out how we collect, use, manage and store your personal information.

 

The full Curtin University Privacy Statement can be viewed here:

https://informationmanagement.curtin.edu.au/privacy/

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Event code of conduct

The Code of Conduct (Code) establishes the behavioural standards to be observed by Curtin University’s staff and event attendees, contractors, volunteers and suppliers in connection with the Event. It aims to ensure that high levels of safety and professional conduct are maintained from and towards all personnel attending such Curtin University supported activities, during and outside of official activity hours. The standards set out in the Code apply to any activity or communication that occurs face to face, as well as on any virtual event platform. 

 

Standard of professional behaviour

All personnel must behave professionally at all times in connection with the Event. The standards of professional behaviour to be observed include (without limitation): 

• Show respect towards others at all times, including being considerate, cooperative and collaborative; 

• Present and behave in an appropriate professional manner including in dress code, communications, actions etc; 

• Take all reasonable steps to ensure own safety, including in relation to the responsible consumption of alcohol; 

• Follow the reasonable rules, policies, directions and other practices required by Curtin University or any venue hosting the Event; and 

• Alert security personnel or Curtin University staff if a potentially unsafe situation is observed or suspected. 

 

Prohibited behaviour includes any behaviour that is unacceptable or unwelcome, and includes without limitation: 

• Harassment whether direct or indirect (words or actions directed at a person that annoys, alarms or causes substantial emotional distress); 

• Discrimination whether direct or indirect (treating someone unfairly because of race, colour, sex, sexual preference, age, physical or mental disability, marital status, family responsibilities, pregnancy, religion, political opinion, national extraction or social origin); 

• Sexual harassment (unwelcome, uninvited conduct that is offensive from the view of the person harassed, regardless of intent; unwelcome sexual advances, unwelcome request for sexual favours, any other unwelcome conduct of a sexual nature); 

• Physical abuse and uninvited physical contact; • Intimidation, threats (implied or real) of any form whatsoever, as well as verbal abuse including any unwelcome or discriminatory comments in relation to an individual; 

• Defamatory comments of any nature; 

• Displaying, sharing, sending or discussing inappropriate material e.g. offensive words, images or media in any form whatsoever, suggestive comments or jokes of a sexual nature; 

• Disruptive or anti-social behaviour; 

• Unexplained absences from commitments; 

• Consumption or possession of illicit drugs; 

• Inability or unwillingness to conduct oneself professionally, including as a result of drunken behaviour; 

• Any unlawful behaviour of whatsoever nature; 

• Any damage to property of whatsoever nature. 

 

Should any prohibited behaviour be observed, anticipated, suspected or reported, Curtin University may take any reasonable measure that it deems necessary to ensure the safety of others, and/or the maintenance of a professional environment. Such action may include refusal of entry to, or removal of one or more individuals from the Event, and any future activities undertaken by Curtin University, at its sole discretion. 

 

Any prohibited, unwelcome or unprofessional behaviour that is witnessed or suspected, should be reported immediately to a Curtin University representative immediately. Confidentiality of the reporting individual will be maintained where it is practical to do so. Reports will be treated seriously and investigated. Appropriate action will follow. 

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